Our warranty

Our commitment is to offer you top-quality eye care products and services.

24 months. no hassles.

Applies to ophthalmic frame (not sun frame) and safety glasses (only manufacture defect). We will repair or replace your frame if it breaks, no matter the reason, within one year of purchase; and at 50% within the second year.*

yes, a year!

We will replace your fully coated prescription lenses should they break or get scratched for any reason within one year of the original purchase date. This is a one-time replacement guarantee.

we want you to be happy.
Within 60 days of the purchase date, prescription lenses may be exchanged for other lenses, including contact lenses. Within the same 60-day period, you may exchange your frame for a different frame. If new lenses are required to fit the new frame, the cost will be 50% of the regular retail price.**

absolute comfort.

If you feel persistent discomfort or have difficulty adapting to your contact lenses, within 60 days of the original purchase date, we will replace your lenses with different lenses of the same value or will apply the original purchase price toward the purchase of prescription glasses.

simply brilliant.

Non-prescription sunglasses qualify for a 14-day exchange or in-store credit. We will replace your sunglasses with the same model or a model of equal value if they break due to a manufacturer’s defect within one year of the original purchase date.***

a promise for life.

We provide complimentary alignment, adjustment and cleaning of your eyeglasses
and sunglasses as often as necessary for as long as you own them.

refund policy.

Our commitment to quality ensures that your prescription eyewear is specifically designed and created to meet your unique personal needs. We cannot, therefore, offer refunds once full or partial payment has been received.